> For the complete documentation index, see [llms.txt](https://inten-jobs.gitbook.io/knowledge-base/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://inten-jobs.gitbook.io/knowledge-base/job-seekers-start-here/faq.md).

# FAQ

{% hint style="info" %}
Have a question? [Contact support](https://share-eu1.hsforms.com/17Dg6h-w3RcKrfET2g4-5mQf47va).
{% endhint %}

<details>

<summary>I can't proceed because my resume is larger than 1MB</summary>

The best file format to upload your resume in is PDF.

If the file is too large, you can compress it using this [**free tool**](https://www.ilovepdf.com/)<br>

</details>

<details>

<summary>The company I previously worked for is not showing in the 'Previous employer drop-down.'</summary>

Don't be concerned; this is for internal use.&#x20;

We won't have every employer on there simply because there are too many to list.&#x20;

At the bottom of the drop-down menu is the selection for 'Other'. Select that.

</details>

<details>

<summary>Do I have to be in an 'Online' status to be found by clients</summary>

Your account is visible when in 'Online' and 'Away' status. If you select 'Invisible,' we hide your account from database searches. You can continue to apply to job ads when in invisible mode.

</details>

<details>

<summary>Do I need to upload an introduction video?</summary>

No, but it is highly recommended!

We talk with hundreds of employers every month, and the first and foremost thing they look for when hiring is the job seeker's ability to communicate.&#x20;

The current hiring process involves multiple rounds of interviews and assessments of your ability to communicate efficiently, and it takes an average of 2 weeks. Your introduction video can make a significant difference here.&#x20;

With Inten, thanks to our introduction videos, breaks that time to under 1 hour.

</details>

<details>

<summary>How do I complete my Profile?</summary>

1. First, log in to your account at <https://inten.jobs/login/jobseeker>
2. Click your name in the top right and select 'Update profile'.&#x20;
3. From here, edit any info that needs to be updated.
4. The last section is your intro video, where you can upload or record it directly on the platform.

Still unsure? [Watch this step-by-step guide](/knowledge-base/job-seekers-start-here/quick-start-for-job-seekers.md#keeping-your-profile-up-to-date)

</details>


---

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